How Doorstep works
From setup to revenue in under a week.
We connect to your Shopify
We integrate directly with your Shopify store to access customer data, order history, and cart activity. Setup takes less than a day. We handle the technical side — you just grant access and tell us about your brand, your products, and your customers.
Our specialists reach out
Every specialist is US-based, trained on your product catalog and brand voice, and selected for their ability to sound natural and helpful. They text customers who abandoned carts, haven't purchased in months, or just completed an order. When a conversation calls for it, they pick up the phone.
You see results and insights
Revenue shows up in your Shopify dashboard. Every week, you receive a brief showing why customers bought or didn't — objections, confusion, friction, pricing hesitation. These insights compound across hundreds of conversations and lead to changes that improve conversion across all your traffic.
People you'd hire yourself
Our specialists aren't call center reps reading scripts. They're trained communicators who learn your products, understand your competitors, and represent your brand the way you would. They're selected for warmth, clarity, and the ability to read a conversation.
When a customer gets a thoughtful text helping them complete a purchase, or has a phone call with someone who walks them through which product is right for them, the relationship with your brand deepens. They come back, they buy again, and they tell people about you.
Legal, compliant, and personal
Traditional marketing SMS requires opt-in consent — which is why your automated flows only reach about 10% of your customer base. Person-to-person outreach operates under different regulations. When a real human sends a text to help a customer, it's a conversation, not a broadcast.
Doorstep navigates these regulations carefully. Our outreach is always personal, relevant, and helpful. We don't spam. We start conversations that customers appreciate — and the results speak for themselves.
What we do
Ready to unlock your full revenue potential?
Performance-based. No retainers. You only pay when it works.
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